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Author Archives: Jason Thomas

Snipping Tool – How to take a Snapshot of a portion of your Windows screen….

Posted on 07/10/2013 by Jason Thomas

The Snipping Tool is a great way to take a quick Snapshot of a portion of your Windows screen.  Unlike using the “Print Screen” button, by using the Snipping Tool you get to highlight the are of the screen that you want to make into a graphic.

To use this tool you simply open it either by typing in Snipping Tool and selecting it in Windows 8, or for Vista and Windows 7 go to Programs –> Accessories –> Snipping Tool.  After it is launched you click on “New”, and then use the new crosshairs to select the portion of the screen you want to capture.  When you release the drag of you mouse, it will make a copy of the selected portion of the screen and place it into the Snipping Tool application.

This tool also has features such as a pen tool (with different color inks) that you can draw or write on top of the new graphic, a highlighter tool, and an eraser tool (only erases the pen and highlighter tool).

After you are done taking the screen snip you can then save it as a JPG, GIF, PNG, or HTML file.  This gives a wide variety in the uses of your new Snip.

 

Jason Thomas
J&J Computers
678-225-7045

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Posted in Blog, Tutorials | Tags: Screenshot, Snapshot, Snipping Tool, Windows, Windows 8, Windows 8.1 |

PDF’s Why are they so important? A truly universal file format!

Posted on 06/29/2013 by Jason Thomas

PDF's Why are they so Important

Why are PDF’s so important to everyone? Portable Document Format – The truly universal file format for documents!

I have been around computers since the first home computer, and there has always been a struggle between systems for a universal file format for text and a universal file format for graphics.  When the PDF file was first released in 1993 by Adobe, it was considered just another file format to deal with that just happened to be able to handle both graphics and text.  PDF’s however have evolved into a great universal file format that is widely accepted and used by the majority of devices and software.  It has become even more widely used since it’s release into open standards in 2008, which has allowed for it to become a truly universal format.

There are several other universal formats that handle graphics such as gif, png, jpeg, tiff, etc. and although they can have text as graphics, you can’t easily pull the text out for use in other documents.  There are also several universal formats for text, the main one being just a plain text file or txt file.  These however can’t have graphics in them.  The closest universal format other than PDF is HTML and it is actually a mark up language that shows how to display its text and place graphics that aren’t actually part of the file itself. PDF’s independently contain not only the text and graphics, it also contains formatting (including resolution and size), programming for embedded forms (including formulas, buttons, bar codes, drop down boxes, etc.), security, and much more.  The PDF file format can even be formatted with different color controls and resolutions for use in display or for print to get the most out of the file depending on its intended use.  And although Adobe made and highly supports the format, it can and is used in all kinds of software, so you are not dependent on just one software vendor.

The other issues in the past with a universal file format have been about what device you could open it on.  Some of the first documents and graphics files were very vendor specific.  You originally couldn’t open a bmp (bitmap) file on a MAC, and you couldn’t open a tiff on a PC.  Now days we have PC’s, MAC’s, Linux, Android, Blackberry, iOS, and a few others, yet all of them have adopted ways to open PDF’s.  Not only can you open them on just about any device, but a large and growing amount of software can now open them.  You can find web browsers, document suites, graphics suites, and stand alone programs and apps that can view and edit these documents.  The biggest down fall currently is on the editing side as this is currently handled better by the more expensive suites out there. There are however some cheaper or free ones out there that do a decent job, and most proprietary software can export their format into a PDF.

So if you want a file format that is robust enough for daily use, that the whole world would be able to see and use, then PDF’s are the perfect truly universal file format for you.

Jason Thomas
J&J Computers
678-225-7045

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Posted in Blog, J&J Rant | Tags: file format, graphics, PDF, text, universal |

How to get to all apps in Windows 8 and 8.1!

Posted on 06/28/2013 by Jason Thomas

How to get to all apps in Windows 8 and 8.1!

There are distinct differences on how you get to the all apps view between Windows 8 and 8.1. There is also a way in Windows 8.1 to make the all apps view of the new user interface a default instead of having to do extra steps.

Getting to all apps in Windows 8:

1. Right click on bottom blank area of the new user interface
2. Then click on “All Apps” at the bottom right hand corner of your screen
3. To switch back to the main user interface, just repeat steps one and two

Getting to all apps in Windows 8.1:

1. Click on the down arrow on the bottom left hand corner of your screen
2. To get back to the main user interface, click on the up arrow at the bottom left hand corner of your screen

Making the all apps view default in Windows 8.1 (Not available in Windows 8):

1. Got to your desktop by clicking on the “Desktop” tile
2. Right click on the Task Bar at the bottom of your screen and select “Properties”
3. Click on your Navigation tab
4. Then check mark the option of “Show the apps view automatically when I go to Start”
5. Click on “Apply” and then “OK”
6. From now on when you select the Start Button or use your Windows Key it will go directly to the all apps view and bypass the main new user interface.

Jason Thomas
J&J Computers
678-225-7045

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Posted in Blog, Tutorials | Tags: All apps, How to, Microsoft, Tutorial, UI, User Interface, Windows 8, Windows 8.1 |

Windows 8.1 Start Menu Returns Sort of… Start Button returns is more like it!

Posted on 06/27/2013 by Jason Thomas

Windows 8.1 Start Button

Today Windows 8.1 Preview was released and we took a look at the return of the Start Menu.  Well sort of….  The Start Menu hasn’t actually returned in Windows 8.1, it really is only a Start Button.

When you click on the new Start Button it is essentially a short cut back to the new UI (User Interface).  You can make it look more user friendly by setting a check mark to show the desktop background behind the new UI.  This is done by:

1. Right clicking on the desktop task bar, going to properties.
2. Then going to the Navigation Tab.
3.  Check marking “Show my desktop background on Start”
4.  Click “Apply”
5.  Click “OK”

This setting basically makes the new User Interface, go over the desktop background picture instead of the other picture.  This isn’t much, but it does make it feel less intrusive of a switch.

The Start Button also has some very nice features by right clicking on it such as:

1. Control Panel
2. Task Manager
3.  Run
4. Device Manager
5. Search
6. Shut Down
7. And Much More….

Most people that wanted the old Window 7 style start menu back, won’t be pleased with this update.  However it is much better than not having a Start Botton at all, as is the current version of Windows 8.

Jason Thomas
J&J Computers
678-225-7045

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Posted in Blog, Tutorials | Tags: How to, Start Button, Start Menu, Start Screen, Tutorial, UI, User Interface, Video, Windows 8.1 |

Windows 8 Video Tutorial – 3 Ways to get back to the new UI

Posted on 06/20/2013 by Jason Thomas

Windows 8 Video Tutorial – 3 Ways to get back to the new UI

Since the release of Windows 8, there has been some confusion on how the new UI (User Interface) works, as well as how to get back to it after going to the desktop or other programs.  There are currently three main ways to get back to the new user interface and they are as follows:

1.  Hit the Windows button on the lower right hand side of most keyboards.

2.  Put your mouse at the upper right hand corner of your screen to show the charms bar.  Then click on the Windows logo start charm.

3.  Put you mouse at the bottom left hand corner of your screen, and a small start box will appear.  Click on that box.

Jason Thomas
J&J Computers
678-225-7045

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Posted in Blog, Tutorials | Tags: Start Screen, UI, Windows 8 |

Parents Must Understand Technology

Posted on 06/17/2013 by Jason Thomas

Parents Must Understand TechnologyPARENTS MUST UNDERSTAND TECHNOLOGY!

From Twitter to Facebook, from Tablet to DNS, and from YouTube to Pirate Bay, parents must understand technology and not to fear it. Technology isn’t going anywhere and neither is the web backing it. I hear parents all the time asking how to protect / block their kids from things that they don’t even understand. This just won’t work…. Parents have got to take the time to understand the different aspects of the technology that their kids are using. Technology can help fundamentally with a child’s development. It can help with reading, writing, eye hand coordination, arithmetic, critical thinking, and much more. As parents we need to embrace technology so our kids can benefit from it.

Please don’t get me wrong, blocking access to some content can help you in your quest to protect your kids, but you understanding what they’re doing and why their doing it will go a long way. Blocking the wrong content (which can happen easily) can harm a child’s good development with technology. One great example of this was with my own son. I use a service called OpenDNS, which is a DNS (Domain Name Service) service that can be tweaked to filter different websites based off of content that they have detected. I Love this service because at a flash I can block the majority of adult content, violent content, social content, etc. I found however that by doing this I also blocked him from his favorite website, YouTube. Now yes there is adult content on YouTube, but there are also great things on YouTube for kids as well. His favorite thing on YouTube is to look up how to build different things step by step out of Lego’s. Needless to say, my OpenDNS account was quickly changed to allow this site. We personally monitor what he watches on it, but it is a good resource for many different subjects for him. Wikipedia is another great example of a site that has mixed content and should not be blocked. Lesson: DON’T BLOCK THE GOOD CONTENT OR ACCESS TO IT JUST BECAUSE THERE IS SOME BAD CONTENT.

Another issue with technology that I see parents messing up is the age at which their children should have access to a computer, device, or service. If your child shows interest, then they are old enough to be introduced. I know some parents that don’t have their kids touch a computer until they’re in pre-school, and by this point they are way far behind all the other kids and are missing critical skills. Kids can handle a mouse, keyboard, and touch pad device by the time they are 3. Now I don’t mean go out and buy them an iPhone because they want to call their friends all night. What I mean is don’t think just because they want to use something that they are going to use it for bad things or someone is going to get them. It’s about monitoring what they use, for what reason, and for how long. On almost all the common devices and services out there, there are great parental controls to help (please notice I said help and not that they do it all) you as a parent monitor your kids and limit what they access. All use should be in an open environment, which can constantly be seen and interrupted if necessary. Lesson: DON’T BLOCK KIDS FROM THE USE OF TECHNOLOGY, MONITOR AND SUPERVISE INSTEAD.

The last thing that drives me nuts with parents is their immediate paranoia of the unknown and the tendency to block, restrict, and plain take away something due to their lack of knowledge. Just because you haven’t heard of something before, doesn’t mean it’s bad. Nine times out of ten your kids are going to know about something before you do. Talk to them about the things you don’t know about, and then go learn about it. Use some of the same resources they use: Google, Twitter, YouTube, Wikipedia, etc. These can all be great resources to find out about things that you are worried about. You should also call a friend or computer consultant and ask questions, as well as try the device or service for yourself. Some services and devices even have their own age restrictions (Facebook, Tumblr, & Google Account are all 13 years old). Not every device or service is good for all age groups, but with more knowledge in hand you can make those decisions. Lesson: LEARN MORE ABOUT TECHNOLOGY BEFORE YOU GET SCARED OF IT.

Lastly there are great ways and resources out there to help you. On just about every device there are password settings that will prevent the usage of the device if needed. Almost all devices and operating systems now have some program that has been developed to help with parental controls. Most routers these days have the ability to use restrictions by machine anywhere from time limits to content. Services like OpenDNS can help with content restriction. If you have any questions about any of these, there are plenty of resources online. If you yourself are not good with technology then call a professional to help set these up. Sometimes it may be a combination of different things that are needed and may need to be adapted as time goes on and as they get older.

Just always remember that the best filter is a knowledgeable parent that monitors and guides their kids in the right direction so they can get the most out of the technological world around them.

Jason Thomas
J&J Computers
678-225-7045

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Posted in Blog, J&J Rant | Tags: Blocking, Facebook, Parents, Protection, Scared, Technology, Twitter, Understand, YouTube |

Apple Maps, Google Maps, and Waze! They all need help, but some are better than others.

Posted on 05/13/2013 by Jason Thomas

Apple Maps, Google Maps, and WazeApple Maps, Google Maps, and Waze! They all need help, but some are better than others.

Everyone that knows me well, knows I love Apple products, and think that they do a great job in most areas (and no that doesn’t mean I don’t like Android or Microsoft, I use both also). Apple however drastically dropped the ball this past year when it comes to Apple Maps. They look good and all (big street names, 3D and satellite views), but they just plain don’t work well. After they did the update from ____, I kept getting bad directions, and gave up on it quickly. Other issues (as if bad directions weren’t bad enough) include lack of vocal turn by turn on older devices, no traffic knowledge, and depending on your current settings the map won’t move onto the next direction after you make a turn. Many people have had issues with the newer version and the news has reported about them at nausium. Apples solution so far has been to give a press release stating that there are alternative apps to use instead and to get rid of some executives that were in charge of the project.

After giving up on Apple Maps, I quickly turned to my tech friends for a new app that was more dependable. All of them suggested Waze, and after testing, a Waze I went. Waze is really a premium app that continues to work very well. It generally gives great direction including using traffic knowledge (have had a few issues with directions, but not many), vocal turn by turns, good estimates on of time of arrival, and a lot of other extras such as police reports, gas reports, and traffic conditions. They get most of this information from the mass of users openly giving the information from their devices in real time. It’s most impressive when your route and arrival time get adjusted in mid route because of traffic conditions. A local news station is even using Waze on their news casts for traffic information because of its unique accuracy.

Although I give Waze massive praise, the latest version does have a few issues. The first one is that the vocal directions appear to have gotten a slight downgrade. Instead of saying, “Please get ready to turn right on Pleasant Hill road in a half a mile.” It now says, “Turn right in .5 miles.” Sorry, but I like the more pleasant and full directions. It’s just plain more personal. The other issue that I think is pretty major is the initial mileage calculations. When you first plug in an address and Waze finds the correct location, it gives how many miles away it is. Unfortunately, the mileage it gives you is as- the- crow flies, and not by road directions. So it may originally tell you that where you are going is 3 miles away, but after telling it to get started, you actually have to drive 11 miles to get there. I really wish they would switch this to give a mileage based on the shortest or quickest route. At least this way you would get a better estimate of time needed. I found myself not giving enough time for travel due to this initial mileage report, and this caused some big issues.

As I mentioned above, I have had some issues with Waze giving me directions and I did like the original map apps that came on iOS devices (Google maps), so with Google recently coming out with their updated version for iOS, I decided to give it a try. To my surprise, it’s not half bad. In fact it’s much better than the original iOS app. It gives very personal vocal turn by turn directions, it normally gives good directions (again I have had some issues), and its initial route calculations do appear to take traffic into consideration. You also get Googles wealth of knowledge about where things are, such as the closest grocery store or gas station.

On a day by day or drive by drive basis, I will continue to rely on Waze because of its unique added advantages. However due to its occasional inability to find a location, I will always make sure that I have a copy of Google Maps as a backup. I do hope that Waze will fix the issues that it does have, because I would love to see this great community app get even better. I also hope for Apple’s sake, that they get their act together and do something about Apple Maps (hello…. buy Waze!)

Jason Thomas
J&J Computers 

Website:  http://www.jandjcomputers.com
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LinkedIn:  http://www.linkedin.com/in/jandjcomputers/
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Wired or Wireless? Networks have changed over the years….

Posted on 05/07/2013 by Jason Thomas

Wired or Wireless?Wired or Wireless? Networks have changed over the years….

Once upon a time on a network long forgotten you needed to be fully wired for great performance, but now things have changed, or have they?

A long time ago when wireless networking was first released, a lot of people found that it was great to be able to pick up their computer and work in a different room if they wanted to, but that was about the extent of wireless use. Yep, one computer in the next room. We were really flying then….. At this point wireless networks were running at a maximum (which never actually happened) of 54Mbits and frankly somewhat unstable and wired networks were running at 10/100 Mbits and very stable.

As time moved on, more computers and more devices have become wireless and signal strength for wireless networks have gotten stronger and faster. We’ve gone from 802.11 “a” (1999), to “b”, to “g”, and now currently being used “n”. Hardware developers are even working on the next generation wireless which will be “ad”. Each of these have either increased the speed, distance, or stability (normally all three). There have been other letters in between, but they were more for development and testing and therefore not released for general use.

At this point most updated SOHO (Small Office / Home Office) networks are running on 802.11 n on either 2.6GHz or 5GHz (possibly both), and they give the stability and speed (54Mbits to 600Mbits) good enough for most small use networks (1-10 devices). Larger wireless access points and wireless routers can handle more as they were designed for. Smaller wireless networks are great for a few laptops/desktops, a couple of streaming boxes, some tablets, a printer or two, etc. Although this is all great, wired networks are now running stable at 100/1000Mbits and these are the small networks running on copper cable. Fiber on larger networks are getting even faster.

It comes down to need… What needs to be wireless and what can be wired? Wireless is convenient, but wired is still faster and more stable (less susceptible to interference). A lot of devices are now coming with the ability to be either wired or wireless, and if they can be wired, they should be. Not only will those devices be easier to setup wired, run faster wired, and be more stable wired, but by them being wired the wireless side of the network will have more bandwidth for use by those devices that have to be wireless.

I truly believe that there will become a time that wireless is just as fast and reliable as wired. Although we are getting there, I don’t think we are there just yet. We also haven’t discussed security, and as long as the network is only wired, then just due to physical limitations, it is more secure.

Jason Thomas
J&J Computers 

Website:  http://www.jandjcomputers.com
Facebook:  http://www.facebook.com/JandJComputers
LinkedIn:  http://www.linkedin.com/in/jandjcomputers/
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Posted in Blog, J&J Rant, Wifi | Tags: network, networking, Wifi, wired, wireless |

Wired In While on Vacation! Being connected when trying to disconnect….

Posted on 04/15/2013 by Jason Thomas

Are you wired in during vacation?Wired In While on Vacation! Being connected when trying to disconnect….

The services; Facebook, Twitter, LinkedIn, Netflix, Huluplus, etc…… The devices; Cell Phones, Tablets, Laptops, etc…. Urrrrrggggg! Haven’t we had enough? Well, maybe not.

I recently got back from a camping trip and it got me thinking about some good reasons that come from being wired in (connected via cell phones, tablets, laptops, etc.) while on vacation. I’m a firm believer that while camping or on any vacation for that matter, you should limit the amount of connectivity that you have and focus on the experience you went for. However during this trip, there were some things that showed me why some connectivity is good, and although a lot of us now take this for granted, without it we could have been in a big mess!

The first thing that came up was the need to still be connected to work! Yes the dreaded working while on vacation. Now while I don’t recommend this at all, there are times that you have to decide to stay connected to work while on vacation or you may not get a vacation. Which would you decide, take a few phone calls or just plain not go on a vacation. This is a real option some corporate employees have to consider depending on their job. The other thought is, what you would have to go back to if you don’t take a few phone calls or answer a few e-mails. It could be a mess….. I have even seen people link tablets and laptops to cell phones to get projects done, but at least they were still able to be there.

The second thing I noticed was that not only do we have the ability to update others about our trips while we’re on them by being wired in, the people that read these status updates tend to relate, like, and comment on these updates more than most other posts. The pleasure of the experience is shared with those that aren’t able to be there themselves. These updates also let us make long lasting records of the experiences without having to go through long tedious tasks of old to preserve them. If you’re even close to my age, then you remember having to wait and get your film developed, put the pictures in a scrap book (if that ever happened), and then others would only enjoy that once a year when you tortured them to see everything at once.

Last but not least, I noticed (and all parents would agree) that there are times (waiting in long lines, travel time, etc.) that being wired in can help kids pass time in a more productive way when there aren’t other things to occupy them. Again, I don’t normally recommend this, but there are times that kids need to be kept engaged, and our new always connected devices can do just that. Without them we could have children running wild, screaming and crying, mad, or at best bored out of their minds. Heck, you could have them learning something by giving them a fun educational app. Being connected could even enhance a child’s experience by them being able to look up additional information about things they see or places they go.

The biggest thing to remember about all of these, is that it should be in moderation. If you are missing your vacation because you are wired in, or stopping every five minutes to post an update, or watching your kids pay more attention to a screen then what’s around them, then you and your family are wired in way to much! An example of this is the father talking on a business call, while mom is posting about him not really paying attention to the kids that are so busy playing video games that they don’t realize that the parade they’ve been waiting all day for at Disney just went by and they all missed it. Yes, this is a real example…….

So, if you’re one of those people that shuts off all electronics, gets mad at others that don’t, or just plain don’t believe in being connected while on vacation, remember that being wired in isn’t all bad, and can even improve or enhance the experience.

Jason Thomas
J&J Computers 

Website:  http://www.jandjcomputers.com
Facebook:  http://www.facebook.com/JandJComputers
LinkedIn:  http://www.linkedin.com/in/jandjcomputers/
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Microsoft what are you doing? Every other operating system….

Posted on 04/02/2013 by Jason Thomas

Why_Microsoft_whyMicrosoft what are you doing? Every other operating system….

Windows 8 has been out for a while now as a tablet platform and a laptop / desktop platform, and yet it isn’t gaining very much traction or getting great user experience. So the question comes up of why is Microsoft doing this? Let us look at some history first…..

If you look back over time, Microsoft has a very up and down history on it’s OS (operating system) releases. It’s just about every other release people seem to like. Windows 95 good, Windows 98 not so much, Windows 98 second edition good, Windows Millennium very bad, Windows 2000 good, Windows XP only good after first service pack, Windows Vista bad, Windows 7 good, and finally Windows 8 not so good yet. If you look at consumer buy in and usage over time you will see this trend as shown in this recent Cnet article.

The fact of the matter is that Microsoft keeps releasing OS’s that are either not completed or need substantial improvements due to trying to stay relevant. They are also pushing the public in directions that some are not yet ready to go. Windows 8 is both of these things in one. Microsoft has already done some very big updates to core Apps for Windows 8 and is planning a really big update called Windows Blue to come out this summer. All of these improvements are sure to make the product much better, but why weren’t they there to begin with? For the price point of the upgrade, you would think you are getting these improvements already or that they would have waited on the main release so that these improvements were already there.

Windows 8 has also pushed people away from their standard desktop environment to a touch style one and toward online storage with Skydrive with the newer version of Microsoft Office. Via third party vendors, it has been shown that it would have been easy for Microsoft to have given the users a choice on having the new environment (what they are now calling Modern UI, was being called Metro at one time) or having the older style start menu. This could have been as easy as a check mark choice to the user, but they have chosen to- date, not to give us that option.  There is a rumor that due to pressure that this option may be coming (I wouldn’t hold your breath).   Not giving a user these choices have positives and negatives. On the positive side Microsoft is forcing those users that don’t want to move forward to move forward (trust me, we won’t be going back), and on the negative side they are alienating some users into keeping older machines running well past their life cycle or to look at alternative systems.

Other companies have made very similar changes, but are taking a less aggressive approach. Some are releasing smaller amounts of changes at lower upgrade costs (Apple) while trying to maintain computer resource compatibility, others are giving options on what parts you want to change or which changes you want to use (Linux). Microsoft is just making such big changes and with such a big price point, not to mention the big market share they hold, that the impact is overwhelming for some.  I totally believe that it’s this market share that is allowing them to get away with this type of release schedule (if it’s not good enough, we will fix it later because people can’t or won’t switch).  I’m hoping that these upcoming improvements to Windows 8 will be much like the updates done to Windows 98 second edition, and that it will make Windows 8 a system worth using.  I am also hoping that they switch to a more regular update and release schedule that adds improvements as you go, for a smaller price point.  See Zdnet article

Jason Thomas
J&J Computers 

Website:  http://www.jandjcomputers.com
Facebook:  http://www.facebook.com/JandJComputers
LinkedIn:  http://www.linkedin.com/in/jandjcomputers/
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Posted in Blog, J&J Rant | Tags: Microsoft, Operating System, Windows |

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